Shipping policy
Last updated March 28, 2023
This Shipping & Delivery Policy is part of our Terms of Service (“Terms”) and should be therefore read alongside our main Terms: https://www.flipfuel.co/policies/terms-of-service
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
What Are My Shipping & Delivery Options?
Shipping Destinations
We ship domestically to all U.S. locations.
We ship internationally when there are no legal restrictions. Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
Handling & Shipping Time Range
Handling time depends on the day and time you place your order. The daily cutoff for same-day handling & shipping is -7GMT or 4pm Arizona time. Orders placed on Saturday & Sunday -7GMT Arizona time will be handled and shipping the following Monday unless a U.S. Federal holiday lands on that Monday.
Shipping time ranges are presented as an estimate during checkout. The most common chosen shipping method for domestic U.S. deliveries is USPS First Class Package Service and is approximately 3 to 5 days. The most common chosen shipping method for International deliveries is USPS International and the delivery time ranges from 18 to 24 days. Note, this range is dependent on customs processing and clearance which can be unpredictable.
Shipping Methods
We offer various shipping methods with major carriers. The available choices for your order are presented during checkout and the cost varies by carrier and speed of delivery. We offer free shipping options that are outlined in the section below.
- Shipping Carriers:
- USPS
- UPS
- DHL
- Fedex
Free Shipping
We offer free USPS First Class Package Service on all U.S. delivered orders.
We offer free USPS International shipping on all orders outside the U.S. over $70 USD.
Expedited Shipping Fees
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates give for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
Shipping Charges
Shipping charges are processed with your order according to the shipping method you chose during the checkout process.
Do You Deliver Internationally?
We offer worldwide shipping. Free USPS International shipping is available on orders outside the U.S. over $70 USD.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
What Happens If My Order Is Delayed?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
Questions About Returns?
If you have questions about returns, please review our Return Policy: https://www.flipfuel.co/policies/refund-policy
How Can You Contact Us About This Policy?
If you have any further questions or comments, you may contact us by:
• Email: info@flipfuel.co
