Frequently Asked Questions
Categories
Using FlipFuel®
How do I recycle empty fuel canisters?
Once your fuel canister is completely empty, it must be punctured before it can be recycled in most municipal programs. This signals that it's depressurized and safe for recycling.
We recommend using a fuel canister recycling tool—safe, compact, and easy to carry in your kit.
⚠️ Important: Always follow your local recycling program's rules. Some areas may require you to dispose of empty canisters as hazardous waste even after puncturing.
What kind of fuel can I transfer with the FlipFuel® device?
The FlipFuel® Fuel Transfer Device is designed to transfer isobutane fuel between standard backpacking canisters. These canisters are small, lightweight, and feature threaded valves that are commonly used for camping stoves and ultralight gear setups.
⚠️ Only transfer the same type of isobutane fuel between compatible canisters. Do not attempt to mix fuel types, such as transferring propane into an isobutane canister or vice versa. The device is not compatible with larger one-pound propane bottles or unthreaded fuel containers.
We’re currently exploring the development of an adapter for larger camping fuel canisters. If that’s something you’d be interested in, sign up for email updates and we’ll keep you posted.
Does FlipFuel work with all fuel canisters?
FlipFuel works with standard Lindal valve isobutane canisters (the screw-on kind), which are common in most backpacking fuel brands.
It does not work with propane, butane canisters without Lindal valves, or puncture-top canisters.
Is it possible to overfill a canister?
Yes, it is possible to overfill a fuel canister, which may affect performance during use.
We recommend weighing your fuel canisters before and after transfer. Many canisters have a printed or engraved “full” weight listed on the label. Use a digital scale for best results.
If you're on the trail and don’t have a scale, the water float method is a popular backup for estimating canister fill levels.
Won’t this device just equalize the contents and pressure between the canisters?
Not if you follow the correct steps. While it may seem like the FlipFuel® device simply equalizes pressure, successful fuel transfer actually relies on a temperature differential between the two canisters.
Fuel moves from the warmer canister (higher pressure) to the cooler canister (lower pressure), consistent with Boyle’s Law. That’s why it’s important to warm the donor canister slightly—such as by leaving it in the sun—and chill the receiving canister to encourage flow.
For a quick walkthrough, watch our 45-second video on how to transfer fuel with FlipFuel®.
Shipping
How do I qualify for free international shipping?
Free international shipping becomes available at checkout when your cart exceeds $56 USD.
If the free shipping option isn’t appearing, double-check that your cart subtotal meets the minimum in U.S. dollars. Currency conversions or local taxes may cause the total to appear higher, but the system checks against the USD amount.
Orders containing 2 FlipFuel® devices also qualify for free international shipping.
What Are My Shipping & Delivery Options?
U.S. Shipping
- Free for orders $24.98 & up
- Ships via USPS Ground Advantage™ (3–5 business days with tracking)
- Expedited options available: USPS Priority Express, Overnight, DHL, and UPS
- Note: UPS does not deliver to PO Boxes
Europe (EEA)
- Free with 2 FlipFuel® devices
- $5 USD flat rate for orders over $24.98 USD
- Ships via DHL or UPS Worldwide Expedited®
- Estimated delivery: 4–12 business days with tracking
Other International Destinations
- Free with 2 FlipFuel® devices
- $5 USD flat rate for orders over $24.98 USD
- Ships via DHL or UPS Worldwide Expedited®
- Estimated delivery: 4–15 business days with tracking
📦 All orders ship from Arizona, USA.
What is Route Package Protection?
Route Package Protection is an optional add-on at checkout that helps protect your order against loss, theft, or damage in transit.
If you select Route, you’ll receive a separate confirmation email with a direct link to file a claim if needed.
To learn more or start a claim, visit https://claims.route.com.
Customer Service
If I have a question or concern, how can I reach you?
Just send us an email at info@flipfuel.co and we’ll get back to you promptly.
Do you offer replacements if the product isn’t functioning?
FlipFuel® is a precision-manufactured tool, and it's rare to see any issues. But if your device isn’t working as expected, we’ll make it right.
Reach out to info@flipfuel.co with your order details, and our team will take care of you.